SERVICE

The Portcorner service pages: Shipping, deliveries, returns and refunds, contact us.

Portcorner, Portuguese corner, 100% Made in Portugal, shoes and boots Made in Portugal.

SERVICE

FREE SHIPPING IN EUROPE > 150€ | USA & ROW > 250€ | PORTUGAL > 25€
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The Portcorner - Service - shipping

Contact Us
Shipping Info
Returns Info
F.A.Q.
Size Info
General Terms

SHIPPING BASICS



All our products are Made in Portugal and are shipped from Portugal with UPS.

You will be sent a shipping confirmation email with a tracking nr. as soon as your order has been processed.

SHIPPING TIMES



We provide two services when shipping outside Portugal with UPS:
- Standard (Ground)
- Express (Air)

You will be asked to choose your preferred shipping service at checkout.

UPS Standard is a ground service only available to destinations in Europe. It takes 3 days to arrive.

UPS Express is by Air and will be delivered by the end of next day in Europe. It takes 2 days to North America and 2-3 working days to the Rest of the World.

For deliveries to Portugal and the Islands of Azores and Madeira, you can choose between CTT (2 days by registered service) and UPS services.

Cut off for same day shipping



All orders placed before 15:00 GMT will be processed and dispatched the same day (with the exception of products from our own Portcorner brand when described as "Made to Order"). Orders received after 15:00 GMT will be shipped the next working day.

Shipping Locations



We ship worldwide with the exception of some countries in Africa, in South America and in the Middle East. We reserve the right to withdraw from shipping to locations we feel are not safe.

If your country is not listed on checkout and you would like to place an order, please contact us at service@portcorner.com.

SHIPPING COSTS AND DELIVERY TIMES



SHIP TO PORTUGAL:

> FREE SHIPPING with CTT standard on all orders above €25.


CTT Registered - €5 (2 days delivery)
UPS Express - €10-15 (next day delivery)

Below are typical costs to ship Internationally. Please add items to the cart and checkout so you can get real costs for your shipping destination (make sure postal code is accurate)!

Typical prices for a package of 2 kgs:


SHIP TO EUROPEAN UNION

> FREE SHIPPING on all orders above €150.


UPS Standard - €12 (3 days)
UPS Express - €15 (next day delivery)


SHIP TO USA, CANADA AND ROW:

> FREE SHIPPING on all orders above €250.


UPS Express - €20-35 (2-3 days)

Customs



Any customs or import duties are charged once the parcel enters its destination country. These charges must be paid by the customer when it arrives to the destination address. Unfortunately, we have no control over these charges, and cannot tell you what the cost will be, as customs policies and import duties vary from country to country.

When returning items for an exchange or refund please inquire with your forwarding service how to properly fill in the documentation so the goods are understood to be "returned goods" and not subject of charges when entering our country. If you have questions regarding these charges check with your local authority.

Delivery

CTT (Portugal only - 2 days)

UPS Ground (Europe only - 3-4 days)

UPS Express (EU - Next day | USA & RoW - 2 days)

Free Shipping

Portugal - On all orders above 25€

Europe - On all orders above 150€

USA - On all orders above 250€

Tax Free Shopping

All non-EU customers benefit from 23% off every product.
(Value Added Tax in Portugal is 23%)

Contact us
The Portcorner
info@portcorner.com
+351 255 341 403
Porto, Portugal
Free Shipping to Europe on orders over 200€ - Free shipping to Portugal over 25€ - Tax Free to Non-EU customers (23% off)
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Free Shipping to Europe on orders over 200€ - Free shipping to Portugal over 25€ - Tax Free to Non-EU customers (23% off)
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